Shipping policy
Delivery Areas
UK Flow Centre currently delivers across mainland UK. For offshore locations, Highlands, Northern Ireland, Channel Islands, or international shipping, please contact us before ordering.
Dispatch Times
Most in-stock items are dispatched within 1–3 working days. Larger pump sets, bespoke assemblies, or specialist irrigation products may require additional lead time.
If an item is out of stock or delayed, we will contact you with an updated estimated delivery date.
Delivery Services
Orders are shipped using trusted UK courier and pallet delivery services depending on item size and weight.
Smaller parcels are typically sent via next working day courier after dispatch. Larger items, pipework, tanks, or pump equipment may require pallet delivery and additional transit time.
Delivery Charges
Shipping costs are calculated at checkout based on order size, weight, and destination.
Certain oversized or specialist products may require a custom delivery quotation.
Damaged or Missing Items
Please inspect all deliveries upon arrival. Any damaged, missing, or incorrect items must be reported within 48 hours of delivery.
Please include:
- Your order number
- Photos of any damage
- Details of the issue
Failed Deliveries
If delivery cannot be completed due to incorrect address details or failed access arrangements, additional delivery charges may apply.
Collection
Collection from our premises may be available by prior arrangement.
Contact
For shipping enquiries, contact:
UK Flow Centre - Call: 03333356394
Email: office@jkirrigation.co.uk