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Terms of service

TERMS OF SERVICE

These terms apply to purchases from UK Flow Centre, operated by JK Irrigation Ltd.

BUSINESS DETAILS

JK Irrigation Ltd trading as UK Flow Centre
Company number: 14573753
VAT number: GB 441 7742 91

Registered office:
Enterprise House
7 Enterprise Way
Edenbridge
England
TN8 6HF

Operational and returns address:
UK Flow Centre
Dryhill Lane
Sundridge
Kent
TN14 6AA

Telephone: 0333 335 6394
Email: office@jkirrigation.co.uk

ORDERS

Placing an order is an offer to buy the goods. We accept an order when we confirm acceptance or dispatch the goods.

We may contact you if we cannot accept an order, including where a product is unavailable, pricing or product information is incorrect, or delivery cannot reasonably be arranged.

PRICES AND PAYMENT

Prices, VAT and delivery costs applicable to an order are shown before checkout is completed. We may correct genuine pricing or product-information errors before accepting an order. Payment must be authorised before dispatch.

DELIVERY

Delivery times are estimates unless we have agreed a specific time in writing. See our Shipping Policy for delivery areas, dispatch information and arrangements for large or specialist goods.

RETURNS, CANCELLATIONS AND FAULTY GOODS

Our Returns and Refunds Policy explains how to request a return or cancellation.

Nothing in these terms limits mandatory consumer rights, including rights relating to faulty, misdescribed or unfit goods and applicable cancellation rights for online purchases.

PRODUCT INFORMATION

We aim to provide accurate product information. Customers remain responsible for confirming that a product is suitable for their intended system, application and installation.

If you need help identifying a product, contact us before ordering with the relevant dimensions, photographs or part numbers.

BUSINESS CUSTOMERS

Where you buy in the course of business, any additional terms agreed in writing, including quotations, lead times, delivery arrangements or special-order conditions, will apply to that order.

LIABILITY

Nothing in these terms excludes or limits liability where it cannot lawfully be excluded or limited, including for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or a breach of statutory consumer rights.

GOVERNING LAW

These terms are governed by the law of England and Wales. If you are a consumer, you may also have mandatory rights under the law of the country in which you live.

CONTACT

For questions about these terms, email office@jkirrigation.co.uk or call 0333 335 6394.